Tekkart Bilişim Hizmetleri Ticaret A.Ş. as the data controller, your personal data is always in compliance
with the Law on Protection of Personal Data No. 6698 (“Law”) published in the Official Gazette dated 7 April
2016 and numbered 29677. (“Tekkart” or “Company”) within the scope described below, when necessary,
with your explicit consent or within the scope of the cases stipulated in the law. The purpose of the
Protection of Personal Data and Privacy Policy is to inform you, our customers, about our policy regarding
your personal data by Tekkart in accordance with the Law and relevant legislation.
The purpose of this Personal Data Protection and Privacy Policy is to ensure that the members, users
and/or visitors of the aforementioned site during the operation of the website, which is publicly operated
by Tekkart and whose link address is https://www.tekkart.com.tr/ Customer"), we provide detailed
information about the processing of personal data obtained during the use of cookies for your information
below.
With this Personal Data Protection and Privacy Policy,
• Disclosure of what kind of personal data is collected,
• Disclosure of how this personal data is used,
• Indication of your rights over your processed personal data and how you can exercise these
rights,
• Informing and enlightening data owners,
is intended.
1- Identity of Data Controller
In terms of personal data obtained from Tekkart's customers, the identity and contact information of
Tekkart, which has the title of "data controller" in accordance with the Law and related regulations, are
given below.
Company : Tekkart Bilişim Hizmetleri Ticaret A.Ş.- 8360457894
Address : İkitelli OSB Mahallesi YTÜ İkitelli Teknopark Sokak No: 1/207 Başakşehir-İstanbul
Tel : (+90) 850 480 46 06
E-mail :
[email protected]
2- Purpose and Basis of Personal Data Processing
In order to provide better service to customers and within the framework of legal obligations arising from
the Law and related legislation; fulfill its purpose and legal obligations, including but not limited to those
listed in this text.
Your personal data (name, surname, date of birth, mobile phone number, e-mail, gender, address,
occupation, education, marital status, all shopping information of the member, customer transaction
information) that will enable you to bring your personal data to be shared via social media accounts,
consent to the sharing of the member through those channels. information provided by the application,
navigation and click information on the application, location information when the application is opened,
product information in your shopping can be requested from you and this data can be saved in Tekkart's
mobile or web application in accordance with the following purposes.
Based on, but not limited to, your personal data for the purposes set out below;
• Opening the customer registration on Tekkart's website, creating and updating the user name,
• Quality control and improvement of service quality,
• Online sales or tele-sales and Tekkart's ability to contact the Customer in order to achieve this,
• Ensuring that Tekkart sends the Customer's invoice (e-invoice, e-archive, paper invoice) to the
Customer,
• Order tracking
• Sending the product(s) to the Customer,
• Information, product promotion,
• Providing after-sales support to the Customer by Tekkart,
• Informing our Customers about products improved and newly developed by Tekkart in order to
create and/or increase customer satisfaction, campaigns, promotions, discounts, offers, events,
sweepstakes, contests and opportunity activities and our services,
• Providing collective electronic message management to customers,
• Performing the basic functions necessary for Tekkart's website to work,
• Analyzing Tekkart's website and thus increasing its performance,
• Increasing the functionality of Tekkart's website and providing ease of use,
• Performing personalization, targeting and advertising activities for Tekkart's website,
• To communicate with our customers about the conditions, current status and updates of the
contracts we have concluded under the relevant articles of the Law on Distance Sales Contract
and Consumer Protection, to provide the necessary information, to fulfill the obligations
undertaken in accordance with the contracts we have concluded,
• To be necessary to process the personal data of the parties to the contract, provided that it is
directly related to the establishment or performance of the contract to be established with the
customer,
• Being obligatory for Tekkart to fulfill its legal obligation,
•To be necessary to process your data for the establishment, exercise or protection of a right.
• For other reasons such as data processing is mandatory for the legitimate interests of Tekkart,
provided that it does not harm the fundamental rights and freedoms of the person concerned,
It will be processed for specific, clear and legitimate purposes within the scope of the personal data
processing conditions and purposes specified in Articles 5 and 6 of the Law.
In addition, cookies or similar formats used in the Company's mobile or web applications are used for the
purposes listed below, and detailed information about them is explained in detail in the "Cookie
Information Text" on the site. As Tekkart, with the use of cookies;
• Quality control and improvement of service quality,
• Including the determination of how the Site is used, such as from where and from which devices
the Tekkart Site is connected, what content is displayed on the Site and the duration of the visit;
Determining how the site is used,
• Confirming the identity information of the shopper through the site,
• Recording the address and other necessary information for communication,
• Organizing records and documents, providing information to public officials upon request and in
accordance with the legislation,
• Providing a better shopping experience to Tekkart Customers, informing Customers about
Tekkart products that might be of interest to Customers, "taking into account the interests of our
customers", conveying current campaigns, offering suggestions to Customers, informing our
customers about our services,
• To be able to use it in various marketing and advertising activities, and within this scope, to
organize surveys in electronic and/or physical environment through contracted institutions,
• Performing the basic functions necessary for the operation of the Site, analyzing the Site and
increasing the performance, functionality and ease of use of the Site,
• Tekkart can fulfill its legal obligations in accordance with the law and related legislation and use
its rights arising from the current legislation,
we aim.
3- To whom and for what purpose the Processed Personal Data can be transferred:
Your personal data; In line with the purposes specified under the title of "Purpose and Basis for Processing
Personal Data" of this policy and under the title of "Purpose of Processing Personal Data" specified in Article
2 of the Customer Clarification Text;
Tekkart's domestic or international business partners and/or shareholders, suppliers and other service
providers, legally authorized public institutions and/or private persons, in addition to the 8th article of the
Law titled "Transfer of personal data" and “personal data processing conditions and purposes specified in
Article 9 titled “transferring abroad”, within the scope of;
• Performance evaluation processes and organization of these processes with business partners
and suppliers,
• Providing telecommunications products and/or services, e-commerce services (including
trading platforms and online auctions), payment services,
• Providing retail sales and services,
• Realization of finance, investment, insurance, banking and credit card transactions,
• Providing telecommunication products and services,
• Providing e-commerce services (including trading platforms and online auctions) can be
transferred by Tekkart.
4- Method and Legal Reason for Personal Data Collection:
Your personal data is primarily subject to the personal data processing conditions and purposes specified
in Articles 5 and 6 of the Law, It can be processed and shared by Tekkart in line with the legal reasons and
purposes under the heading "Purpose and Basis for Processing Personal Data" of this policy and the
"Purpose of Processing Personal Data" heading specified in Article 2 of the Customer Clarification Text.
Your personal data can be collected verbally, in writing or electronically through automated or non-
automated methods within the framework of Tekkart's commercial activities, through our website, social
media channels, parties with which we have business relations and/or receive services as a complement
to our activities, contracted organizations and other similar channels.
5- Your rights pursuant to Article 11 of the Personal Data Protection Law;
As personal data owners, in accordance with Article 11 of the Law titled "Rights of the related person";
• Learning whether your personal data is processed or not,
• If your personal data has been processed, requesting information about it,
• To learn the purpose of processing your personal data and whether they are used in accordance
with the purpose,
• Knowing the third parties to whom your personal data is transferred, in the border of country or
abroad,
• Requesting correction of your personal data in case of incomplete or incorrect processing and
requesting notification of the transaction made within this scope to the third parties to whom your
personal data has been transferred,
• Requesting the deletion or destruction of your personal data in the event that the reasons
requiring its processing cease to exist even though it has been processed in accordance with the
provisions of the law and other legislation, and requesting the notification of the transaction made
within this scope to the third parties to whom your personal data has been transferred,
• Objecting to the emergence of a result against you by analyzing your processed data exclusively
through automated systems,
• Requesting the compensation of the damage in case you suffer damage due to the unlawful
processing of your personal data,
you have rights.
As personal data owners, if you send your requests regarding your rights via e-mail to the web address
specified under the title of 'Identity of Data Controller' above, or by mail to the company address, duly and
stating your identity information, Tekkart will be responsible for your request as soon as possible and in the
shortest time possible. Within thirty (30) days, your request will be finalized free of charge, but if the
transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection
Board will be charged.
6- Keeping Your Personal Data Accurate and Up-to-Date
Customers have accepted and declared that they know that the correctness and up-to-date preservation
of the information they share on the website is important for them to exercise their rights over their
personal data under the Law and for other relevant legislation, and that they will be entirely responsible for
providing false information.
7- Security, preservation and destruction of your personal data
Tekkart has a very high sensitivity and awareness about personal data security and protection of personal
privacy. As Tekkart, we take the necessary administrative and technical measures to protect personal data
against unauthorized access or loss, misuse, disclosure, alteration or destruction, to keep your personal
data confidential, to ensure confidentiality and to ensure security. When necessary, Tekkart immediately
informs you and the Personal Data Protection Board in accordance with the Law and personal data
protection legislation.
The personal data of our customers specified in this Personal Data Protection and Privacy Policy are
processed by Tekkart by providing security in accordance with the Personal Data Protection Procedure and
the Personal Data Retention and Disposal Policy, especially the Law and the personal data protection
legislation.
Your personal data is retained for the period required for the processing purposes specified in this Personal
Data Protection and Privacy Policy, and in any case, for the statutory limitation periods specified in the
legal regulations. Tekkart deletes, destroys or anonymizes your personal data in line with the Personal Data
Retention and Destruction Policy, if the aforementioned periods expire or your request is deemed
appropriate.
8- Changes to be made in the Protection of Personal Data and Privacy Policy and Customer
Clarification Text
Tekkart Bilişim Hizmetleri Ticaret A.Ş. can always make changes on this Personal Data Protection and
Privacy Policy and the Customer Clarification Text and its content. These changes become effective
immediately as a new modified text upon being posted on Tekkart's public website/mobile application. In
order to be aware of the changes in this Personal Data Protection and Privacy Policy and the Customer
Clarification Text, we recommend that you follow our site regularly.
Notification Services
Our app utilizes OneSignal, a third-party service, to deliver push notifications to users. OneSignal may collect certain device information for the purpose of delivering notifications effectively. This information may include but is not limited to device identifiers (such as Advertising IDs, IMEI, or IDFAs), IP addresses, mobile network information, and device characteristics.
It's important to note that we do not directly access, use, or store any of this information for our own purposes. OneSignal operates independently and may process this data in accordance with their own privacy policy, which users are encouraged to review.
User Control
We understand the importance of user privacy and control over their data. If you wish to opt-out of push notifications or request the deletion of any data collected by OneSignal, please email [email protected] with the user id you use to login.
Updates to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or in the services we offer. We encourage you to review this policy periodically for any updates.
Tekkart Bilişim Hizmetleri Ticaret A.Ş.